GUIDELINES FOR VOLUNTEERS

When will I find out if I got the job?

  • You will first receive a confirmation email regarding your registration as a volunteer.

  • We will contact you well in advance of the festival with your shifts and other practical information.

How LONG will I BE EXPECTED TO work?

  • Depending on the area you wish to work in and are assigned to, different schedules apply.

  • If you work before or after the festival, and complete enough hours, you will be able to attend the entire festival.

  • If you work one day during the festival, you will be able to attend the festival on the day you’re not working.

  • Exact working hours will be agreed upon once your work area is assigned.

What do I get?

  • A festival ticket corresponding to the number of hours you’ve worked.

  • You will be part of creating the highlight of the summer.

What are Verket’s requirements?

  • All volunteers must be sober while working, arrive on time, and complete all their shifts.

  • If you get your festival ticket but fail to show up for your scheduled shifts, you will be invoiced for the ticket price multiplied by 2.

  • You must notify us as soon as possible if you are unable to work your shift.

  • All volunteers represent the festival to the public.

  • Volunteers should not speak to the media unless it is in collaboration with the festival’s press and communications managers. Volunteers are bound by confidentiality regarding numbers and information shared that is relevant to the festival.

1. All volunteers are required to familiarize themselves with the guidelines before the festival takes place.

1.2 Background and Purpose of the Agreement

The agreement establishes a volunteer work relationship between the organizer and the employee, with associated responsibilities and rights.

The agreement ensures satisfactory working conditions for the staff and smooth event operation for the organizer.

1.3 Scope of the Agreement

The agreement applies to Verket (the event) during the festival period.

1.4 Definitions

  • 1.4.1 Work Instruction: Describes job tasks, routines, responsibilities, and relevant organizational structure with an associated responsibility overview.

  • 1.4.2 Shift Schedule: Provides an overview of work hours and locations.

  • 1.4.3 Contact List: Lists relevant contacts and their areas of responsibility, including phone numbers and email addresses.

1.5 Attachments/Background Documents

The following information must be provided by the organizer to the volunteer before the employment relationship begins:

  • Shift schedule

  • Work instructions

  • Contact list

  • Overview of compensation and guidelines for using different types of compensation

  • Program/agenda for the event

2. ORGANIZER’S RESPONSIBILITIES AND RIGHTS

2.1 Employer Responsibilities

The organizer must provide a safe working environment and comply with applicable health, safety, and environmental (HSE) regulations.

The organizer may also be held responsible for expenses resulting from work-related injuries, preferably through an insurance policy.

The organizer is not responsible for personal belongings during the festival. Volunteers are responsible for any damage to or loss of personal property.

Volunteers are responsible for wearing clothing suitable for the work and weather conditions.

2.2 Compensation

The organizer is obligated to provide compensation for volunteer work as outlined in the attached overview and guidelines.

3. EMPLOYEE’S RESPONSIBILITIES AND RIGHTS

3.1 Follow Applicable Laws and Guidelines

Including Norwegian laws and the organizer’s internal rules (specified in the work instructions).

3.2 Follow Assigned Work Instructions and Shift Schedule

This includes arriving on time for shifts. In case of a valid absence, the volunteer must notify the responsible person as soon as possible.

3.3 Remain Sober During Shifts

Volunteers must not be under the influence of alcohol or drugs during work hours.

3.4 Clothing

Volunteers are expected to wear clothing appropriate for their tasks. The festival will not replace clothes that are damaged in "expected environments."

3.5 Confidentiality

Volunteers must keep confidential any personal or business-related information they learn in connection with their work and the event. Volunteers should not make statements to the press on behalf of the organizer.

3.6 Media

Volunteers must not give statements to the media on behalf of Verket. Any media inquiries should be referred to the festival administration.

3.7 Documentation and Photos

By applying as a volunteer at Verket, volunteers agree that the festival can use photos and videos taken during the festival where the volunteer is visible, for promotional and marketing purposes.

4. SANCTIONS/TERMINATION OF AGREEMENT

4.1 Organizer’s Rights

4.1.1 If the volunteer fails to fulfill their responsibilities and rights according to the agreement, the organizer reserves the right to terminate the employment relationship, revoke compensation, and potentially demand reimbursement for the value of the used compensation or documented expenses resulting from a breach of contract.

4.2 Volunteer’s Rights

4.2.1 If the organizer fails to fulfill their responsibilities and rights according to the agreement, the volunteer can terminate the agreement immediately. Documented costs resulting from a breach of contract may be sought for reimbursement. Any claims for damages will be handled individually by the client.